Hertz Car Rental Costa Rica

Planning to rent a car with Hertz Car Rental Costa Rica? Get on the road with ease right from Juan Santamaría International Airport, secure in the knowledge of Hertz’s dependable service and transparent pricing. This guide walks you through everything from vehicle selection to rental procedures, ensuring a smooth start to your Costa Rican adventure.

Key Takeaways

  • Hertz offers a diverse fleet and competitive pricing at Juan Santamaría International Airport, starting at $37 per day, with discounts for long-term rentals and a loyalty program for additional benefits.
  • Customer service receives mixed reviews, with praise for the helpful staff but complaints about hidden fees; always read the rental agreement carefully and be aware of extra charges like late return fees.
  • Hertz provides convenience through easy car return processes, various payment methods including most major credit cards, and offers additional rental options like child safety seats and GPS systems.
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Hertz Car Rental Options at Juan Santamaría International Airport (SJO)

Hertz car rental counter at Juan Santamaría International Airport (SJO)

Picking up your rental car right from the San Jose Airport is a huge convenience, especially after a long flight. Juan Santamaría International Airport, located in Alajuela near San José, is the perfect place to start your Costa Rican adventure. Hertz offers an array of rental cars right at the airport, making it easy for travelers to hit the road as soon as they get their luggage.

From compact cars perfect for city driving to roomy SUVs ideal for family road trips, Hertz offers a variety of vehicle categories to suit every need. And the best part? The price range is quite reasonable, starting from as low as $39 per day for compact cars. Plus, Hertz occasionally offers special deals and discounts, so keep an eye out to score a great deal on your rental.

Vehicle Categories

Selection of vehicles for rent at Hertz

Hertz provides a diverse range of vehicle categories, catering to the needs of all travelers. Whether you’re traveling solo or with family, you will find a car that fits your needs and budget. From economy to midsize to SUVs, each vehicle category promises a certain level of comfort and convenience.

For those who prefer a compact vehicle that’s easy to maneuver, Hertz provides compact and full-size sedans for rental. And if you need more space for passengers or luggage, opt for the SUV category which includes 5 passenger SUVs, as well as 7 and 12 passenger transit vans. With such a wide range of vehicles, you’re sure to find the perfect ride for your Costa Rican adventure.

Price Range and Deals

Hertz’s car rentals are competitively priced, starting at just $37 per day for Economy and Compact cars. This puts them on par with- or even better than- what other rental companies at the airport offer. And if you’re planning to stay in Costa Rica for an extended period, you’ll be happy to know that Hertz offers discounts for long-term rentals.

Want to maximize your budget? Hertz runs a rewarding loyalty program known as Hertz Gold Plus Rewards. Every dollar you spend earns you points that you can use for discounts, upgrades, and more vehicle options. Besides, Hertz also offers exclusive deals for car rentals at Juan Santamaria International Airport, which you can find on their website or other car rental platforms like CarRentals.com and Expedia.com.

Experiences with Hertz in San José

Customer service area at Hertz San José

Most customers have positive experiences with Hertz in San José. Many customers have praised the efficiency and comfort of the vehicles, as well as the helpful customer service. However, like any business, Hertz has had its share of complaints. Some customers have reported issues with extra fees and charges, which is why it’s always a good idea to read the rental agreement carefully.

The customer service at Hertz’s San José location near Juan Santamaría International Airport has received mixed reviews. While some customers have found the service to be helpful and quick, others have had less positive experiences. Common complaints include issues with car quality and pricing. However, it’s worth noting that customer experiences can vary widely, and a single negative experience does not necessarily represent the norm.

Customer Service

The customer service at Hertz San José, located in the heart of San Jose, is often commended for its helpful and cordial staff. Many customers have reported that the service is fast and efficient, leading to a smooth and hassle-free rental experience.

Nevertheless, it’s not without its issues. Some customers have reported issues with the management and felt that they were not adequately taken care of. A few customers have also raised concerns about transparency, feeling that there were some hidden charges that they were not informed about.

That being said, it’s always recommended to thoroughly review the rental agreement and clarify any doubts before signing it.

Additional Fees and Charges

While Hertz aims to provide clear and upfront pricing, it’s essential to be aware of potential additional fees and charges. Some customers have reported that the initial reservation quote did not include mandatory insurance, leading to an unexpected increase in the total cost.

When renting a car, it’s also important to be aware of charges for late returns. If you return your car more than 59 minutes late, you may be charged for an extra day’s rental. Similarly, if you wish to add another driver or if you’re under 25, you may be subject to additional fees. To avoid any surprises, make sure to check the rental agreement for any additional fees or charges.

Returning Your Hertz Rental Car

Hertz rental car return area

The process of returning your rental car to Hertz is simple and hassle-free. The company provides clear instructions and has a strict policy to ensure a smooth transition for all customers. Whether you’ve rented a compact car or a spacious SUV, the return process remains the same.

One of the best things about Hertz is the convenience of their drop-off locations. For instance, if you’ve rented your car from Juan Santamaría International Airport, you can easily drop it off at the same location. This is particularly useful if you’re catching a flight, as it saves you the hassle of arranging a separate drop-off location.

Drop-off Locations

Hertz provides a handy drop-off service at all their rental locations. For instance, if you’ve rented your car from the Juan Santamaría International Airport, you can return it at the same location. This makes it extremely convenient, particularly if you’re catching a flight.

To ensure a smooth drop-off process, Hertz provides detailed information and directions for all their locations on their website. They also offer an Instant Return service, where an agent will assist you with the return process. This way, you can quickly get on your way to your next adventure.

Late Return Policies

Hertz maintains a transparent policy on late returns. If you return your car more than 59 minutes late, you might be charged a half day’s rental. If the car is returned more than two hours late, you could be looking at a full extra day’s rental charge.

It’s always a good idea to allow plenty of time for the return process, especially if you’re catching a flight. Remember, it’s better to be early than late. And if for any reason you think you might be late, it’s always a good idea to contact the rental office in advance to avoid any unexpected charges.

Payment Methods and Insurance Options

Hertz accommodates a variety of payment methods for customer convenience. Whether you prefer to pay with cash, debit, or credit card, Hertz has got you covered. On top of that, they accept a range of credit cards, including American Express, MasterCard, Carte Blanche, Discover, Visa, Diners Club, JCB, and China Union Pay.

Hertz provides a variety of insurance options to keep you protected throughout your rental period. From Supplemental Liability Insurance (SLI) to Collision Damage Waiver (CDW), you can choose the level of protection that suits your needs.

Accepted Payment Methods

Hertz supports multiple payment methods, facilitating a convenient payment process for your rental. From credit and debit cards to cash, you have multiple options to choose from. However, keep in mind that while they accept debit cards for payments, they do not accept them for security deposits.

For those who prefer to pay with a credit card, Hertz accepts the following payment methods:

  • American Express
  • MasterCard
  • Carte Blanche
  • Discover
  • Visa
  • Diners Club
  • JCB
  • China Union Pay

This wide range of options ensures that you can choose the payment method that suits your convenience.

Insurance Coverage

Hertz offers numerous insurance options to keep you protected in the event of an accident. They offer Loss Damage Waiver (LDW) insurance, which covers any damage to the rental vehicle, relieving you of the financial responsibility.

If you’re looking for additional coverage, Hertz also offers Supplemental Liability Insurance (SLI). This covers up to $20,000 USD in third-party damages with a 20% deductible and up to $100,000 USD for third parties not in the vehicle. However, it’s important to note that this does not cover liability protection for injury claims made by others in accidents. So, it’s always a good idea to thoroughly review the insurance options before making a decision.

Child Safety Seats and Other Amenities

Child safety seat provided by Hertz

Traveling with children? Hertz caters to your needs. They provide child safety seats for kids up to 12 years old, ensuring a safe and comfortable ride for the youngest members of your family. In addition to this, Hertz also offers other amenities to make your driving experience more convenient.

Hertz recognizes the need for a comfortable and relaxed journey, particularly when traveling with children. That’s why they offer a range of amenities including GPS navigation systems, making it easier for you to navigate the roads of Costa Rica. So, whether you’re heading to a popular tourist destination or exploring off the beaten path, you can count on Hertz to make your journey smooth and enjoyable.

Child Safety Seats

When traveling with children, safety is a paramount concern. That’s why Hertz provides child safety seats for kids up to 12 years old or 145 cm (57 inches). These seats are up to international standards, ensuring the safety of your little ones during the journey.

Renting a child safety seat from Hertz is easy. They offer convertible car seats for kids up to 40 inches tall and 20-40 pounds. It’s a legal requirement in Costa Rica that kids 12 and under or under 57 inches need a car seat or booster seat. With Hertz, you can rest assured that your child’s safety is taken care of.

GPS and Other Extras

Driving in a new country can be daunting. That’s why Hertz offers GPS navigation systems for rent in Costa Rica. These systems come with a variety of language options, so you can choose the one you’re most comfortable with.

In addition to GPS systems, Hertz also offers other extras like Hertz Connect. This device not only provides GPS but also offers language translation and more. You can even add Wi-Fi to your package for an extra cost, ensuring you stay connected during your journey. Renting a GPS or other extras from Hertz will cost you an additional $5 to $10 per day, depending on how long you need it for.

Tips for Renting a Car in Costa Rica

A rental car can enhance your exploration of Costa Rica at your leisure. However, it’s important to be prepared for unique driving conditions and ensure you have all necessary documents. Here, we provide some tips to make your car rental experience in Costa Rica smooth and hassle-free.

While Costa Rican roads are generally safe, the driving rules and conditions might differ from your usual experiences. It’s important to familiarize yourself with local driving customs and be prepared for varying road conditions. Additionally, it’s suggested to avoid driving at night, especially during the rainy season, as visibility can be quite poor.

Driving Conditions

Costa Rica’s driving conditions are distinct. You can expect steep inclines, rain, fog, and potholes. It’s advisable to use navigation apps like WAZE and try to drive during the day if possible.

The weather in Costa Rica can also pose a challenge. Intense heat and heavy rains can cause potholes, washouts, and faded safety lines on roads. Elevation changes and rugged mountains make driving challenging, especially during heavy rain with risks of landslides and reduced visibility. Therefore, it’s recommended to avoid night driving during the rainy season.

Documents and Requirements

To rent a car in Costa Rica, you’ll require a valid original driver’s license, passport, and a physical credit card. If you’re a foreigner, these are the basic requirements. However, people from certain countries might need an international driving permit.

It’s also good to note that Hertz allows you to rent with a temporary driver’s license, but you must have the physical copy and pay a handling fee for administrative purposes. And remember, you must be at least 25 years old to rent a car with Hertz in Costa Rica.

Other Local Agencies:


In conclusion, Hertz offers a reliable car rental service in Costa Rica, providing a wide range of vehicles to suit every traveler’s needs. From compact cars to SUVs, their fleet caters to all budgets and requirements. With competitive pricing and convenient drop-off locations, Hertz makes it easy to explore Costa Rica at your own pace.

However, it’s important to read the rental agreement carefully and be aware of potential additional fees and charges. Make sure you have all necessary documents and are prepared for unique driving conditions. With these tips in mind, you’re all set for a memorable road trip in Costa Rica with Hertz.

Frequently Asked Questions

Can I rent a car in Costa Rica with a US driver’s license?

Yes, you can rent a car in Costa Rica with a valid U.S. driver’s license. Enjoy your trip!

Is Hertz cheaper than Enterprise?

In general, Enterprise is considered to be cheaper than Hertz, as it offers better availability, selection, and overall experience. However, Hertz comes in a close second with lower rates for drivers under 25 and a variety of luxury car options.

Do I need an international driver’s license to rent a car with Hertz in Costa Rica?

No, you can rent a car with Hertz in Costa Rica using your license from your home country. Just make sure to check if your country requires an international driving permit.

Can I pay with a debit card for my rental with Hertz in Costa Rica?

Yes, you can pay with a debit card at Hertz in Costa Rica as long as it has the Visa, MasterCard, or Discover logo. But keep in mind that they do not accept debit cards for security deposits.

How much does it cost to rent a child safety seat from Hertz in Costa Rica?

The cost of renting a child safety seat from Hertz in Costa Rica can vary based on the location and rental duration. I recommend reaching out to the local Hertz reservation center for specific pricing.

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Tim Schmidt is a 20+ year Entrepreneur and Digital Marketer. A Fort Lauderdale-based "Digital Nomad," he enjoys traveling as much as possible with family and friends. AllWorld is his escape to document all of his adventures, including being a hardcore "foodie." He has property in Costa Rica and visits several times each year and is happy to offer his expert advice for planning your trip.

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